I'm having trouble disconnecting from TurboFast VPN. How can I disable it?

Created by Support Team, Modified on Fri, 10 Jan at 1:14 PM by Support Team

Disabling TurboFast VPN:

Here’s how to disconnect from TurboFast VPN:

Recommended Method: Disconnect Through the App

  1. Open the TurboFast VPN app on your device.

  2. Locate the "Connect" button, typically on the main screen.

  3. Tap the button once. The button color will change to indicate that you are disconnected (e.g., from green to red).

  4. Verify that the VPN icon in your device’s status bar has disappeared, confirming you're no longer connected to the VPN.

Alternative Method: Disconnect Through Device Settings (Use if App Method Fails)

  1. Go to your device's Settings menu.

  2. Tap on "General."

  3. Locate "VPN & Device Management" and tap on VPN.

  4. Find the TurboFast VPN entry and toggle the switch next to it to the "Off" position.

Important Note: Disconnecting through the TurboFast VPN app is generally recommended, as it ensures a proper and clean disconnection process. Disabling the VPN strictly through device settings might cause issues like reconnection difficulties or unreliable connections in some cases.

Still Facing Issues? If you're still unable to disconnect from TurboFast VPN after trying these steps, reach out to their support team: vpn.support@turbofast.io for further assistance.

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