How do I request a refund for my TurboFast VPN purchase?

Understanding Refunds:

At TurboFast VPN, we prioritize your satisfaction. While we strive to offer the best service, refunds for TurboFast VPN purchases are processed through Apple's App Store system.

Steps to Request a Refund:

1. Contact TurboFast VPN Support:

   • Reach out to our customer support team via email at: vpn.support@turbofast.io

   • Although we cannot process refunds directly, we can guide you through the refund process.

   • Provide a brief explanation of the reason for your refund request. The more details you give, the better we can assist you.

2. Review Apple's Refund Policies:

   • Familiarize yourself with Apple's App Store refund policies by visiting their official support page: Apple's Refund Policy.

   • This page outlines common scenarios and Apple's general approach to refunds.

3. Request a Refund Directly Through Apple:

   • If you meet Apple's criteria for a refund, you can submit a refund request directly through Apple's system.

   • Instructions for requesting a refund can be found on their support website or within your purchase history on your Apple ID account.

Important Notes:

• Cancellation vs. Refund:

  • Canceling your subscription prevents future charges but does not automatically trigger a refund for the current billing cycle.

• Unused Portions:

  • Due to Apple's billing policies, refunds cannot be issued for unused portions of your subscription.

If you have any further questions about the refund process, feel free to contact our support team: vpn.support@turbofast.io.