Why was I charged during the TurboFast VPN free trial?

Created by Support Team, Modified on Fri, 10 Jan at 1:04 PM by Support Team

TurboFast VPN provides a free trial to help you experience the service. However, it's important to understand the terms to avoid any unexpected charges.

Here’s why you may have been charged:

Automatic Renewal: To ensure you don’t experience any service interruptions, the free trial automatically converts to a paid subscription once the trial period ends, unless you cancel it beforehand.

Cancellation Window: You typically have a 24-hour window from the start of the trial to cancel and avoid any charges.

To avoid unwanted charges:

  • Set a Reminder: Create a reminder to cancel the subscription before the trial ends.

  • Cancel Through App Store: Go to your App Store account settings, find your TurboFast VPN subscription, and cancel it before the trial expires.

By following these steps, you can enjoy the free trial without worrying about unexpected charges.

If you've already been charged and believe it was a mistake, please reach out to TurboFast VPN's customer support at: vpn.support@turbofast.io for assistance.

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