Why Isn't My Phone Ringing When Using the Texting App ?

Created by Support Team, Modified on Tue, 21 Jan at 11:57 AM by Support Team

If your phone isn't ringing for incoming calls on Texting App, don’t worry. Below are some common reasons and solutions to get you back on track:

  1. Check In-App Sounds/Notifications:

    • Open your device settings.

    • Locate Texting App and tap on it.

    • Select Notifications.

    • Ensure Allow Notifications is toggled on.

    • Verify that Sounds is enabled if you want ringtones for incoming calls.

  2. Update the Texting App :

    • An outdated version might cause notification issues.

    • Open the App Store and check for available updates for Texting App.

    • Ensure your Texting App subscription is active.

  3. Ensure Stable Internet Connection:

    • A weak or unstable Wi-Fi or mobile data connection may affect the ability to receive calls in real time.

    • Check your internet connection and ensure it is stable.

  4. Contact Texting App Support:

    • If the issue persists after trying these solutions, contact Texting App support for further assistance. We’re here to help!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article