Troubleshooting: Not Receiving Message Notifications on Texting App

Created by Support Team, Modified on Tue, 21 Jan at 11:52 AM by Support Team

If you're not receiving notifications for incoming messages or texts on your Texting App, try the following steps:

  1. Check App Notifications:

    • Open the Texting App.

    • Go to Settings (location may vary depending on your device).

    • Scroll down and make sure Enable Notifications is toggled on.

  2. Check Device Notifications:

    • Open your device's Settings app.

    • Search for Texting App and select the app.

    • Under Notifications, ensure that Allow Notifications is enabled.

    • Also, verify that your preferred notification types (e.g., Notification Center) are enabled.

  3. Ensure Internet Connectivity:

    • Make sure your device is connected to a stable Wi-Fi or mobile data connection to receive Texting App messages and notifications.

  4. Contact Texting App Support (If the Issue Persists):

    • If you’ve followed the above steps and are still not receiving notifications, contact Texting App support for further assistance. Here’s how to reach us:

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