What Should I Do if My Number Isn't Changing?

If your Texting App hasn't changed after initiating the process, follow these troubleshooting steps:

1. Verify Payment Completion:

   • Confirm whether the payment for the number change was successful. Review your bank statement or payment history to check for any charges related to the request.

2. Check for Payment Errors:

   • If the payment wasn't successful, you may receive an error message within the app or an email notification from Texting App.

   • Look for any specific instructions on how to resolve the payment issue and retry the number change process once the payment is successful.

3. Contact Texting App Support:

   • If you’re sure the payment went through but the number hasn’t changed, contact Texting App support for assistance.

   • Provide details such as the date and time of your number change request, the attempted payment method, and any error messages you encountered. This will help the support team investigate the issue and assist you in completing the number change.

Here’s how to contact Texting App support:

• Within the app: Access the FAQs & Support section in Settings within the app.

• Website: Visit the Texting App website at and navigate to the support page.

Additional Tips:

• Restart your device: This can refresh the app and resolve minor glitches.

• Check for app updates: Ensure you’re using the latest version of the Texting App. Updates often include bug fixes and performance improvements.