How do I get a refund for my Texting App subscription?

Created by Support Team, Modified on Tue, 21 Jan at 11:44 AM by Support Team

We understand that sometimes you may need to request a refund for your Texting App subscription. Follow this guide to ensure a smooth process:

Before Requesting a Refund

  1. Double-Check Cancellation

    • Ensure you have successfully canceled your subscription to prevent future charges.

    • Manage your subscriptions through your device settings or app store.

  2. Understand the Process

    • Refunds for iOS users are managed directly by Apple. Texting App support cannot process refunds due to App Store policies.

Requesting a Refund from Apple

  1. Visit Apple's Refund Portal

  2. Locate Your Subscription

    • Find your Texting App subscription in your purchase history.

  3. Report the Problem

    • Click "Report a Problem" and select "Didn’t mean to purchase this item" from the dropdown menu.

  4. Additional Notes

    • If you recently changed your subscription plan, Apple might refund the remaining days from your old plan before charging for the new one.

    • Refunds are typically processed within 48 hours.

Need Further Assistance?

If you encounter any issues with the Apple refund process, you can:

  • Contact Apple Support directly for guidance.

  • Reach Out to Texting App Support: Visit our support page, and our team will assist you in any way possible.

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